Unraveling the Lore: A Comprehensive Guide to Zenless Zone Zero Factions

Updated 2026-06-18

New Eridu, the last bastion of civilization in the world of Zenless Zone Zero, is a city teeming with diverse organizations, each playing a critical role in its complex ecosystem. Understanding the various Zenless Zone Zero factions is essential for any Proxies looking to navigate the dangerous Hollows and the even more treacherous politics of the city. These factions are not just background elements; they are the driving force behind the narrative, offering unique characters, compelling storylines, and distinct gameplay experiences.

From shadowy dark web operators to elite military units and quirky construction companies, the Zenless Zone Zero factions offer a rich tapestry of lore. This guide will delve into the most prominent groups, shedding light on their origins, key members, and their impact on New Eridu.

The Proxies and Their Allies: Core Zenless Zone Zero Factions

At the heart of the Zenless Zone Zero experience are the Proxies, Bell and Wise, who run the Random Play video store. While not a traditional combat faction, their role as information brokers and guides for Hollow explorers makes them central to almost all faction interactions. They operate as the legendary "Phatom" on the dark web, connecting various groups across New Eridu.

Beyond the main characters, several factions consistently interact with the Proxies, forming the backbone of the game's social and economic landscape.

Random Play

Bell and Wise, the sibling duo behind Random Play, act as your primary connection to the world of New Eridu. They use their unique abilities, coupled with their Bangboo EOS and the HDD system (creations of the mysterious scientist Carol Ara), to guide clients through the Hollows. Their seemingly carefree demeanor hides a deeper past, including a connection to the fallen Old Eridu and a powerful AI named Fairy. This faction serves as the player's hub, facilitating interactions with nearly every other group.

Cunning Hares

The Cunning Hares are a ragtag group of Hollow raiders, operating without official authorization but with a surprising network of connections. Led by Nicole Demara, this faction includes the former Sons of Aledan member Billy Kid and Nekomata, a former Red Fang Gang member. Despite their unorthodox methods and Nicole's penchant for owing money, they are competent and trusted by the Proxies for sensitive jobs. Their varied backgrounds ensure a constant stream of quirky and engaging missions.

Belobog Heavy Industries

This construction company, led by the surprisingly young but astute Kala Belobog, is a testament to resilience and innovation. After uncovering a conspiracy that led to her father's demise, Kala resurrected the company's reputation. Belobog Heavy Industries features a colorful cast, including the gentle giant Ben Bigger, the jackhammer-loving Antony Ivanov, and the machine-obsessed Grace Howard, creator of Greta. Their Bangboo, Safety, often has his work cut out for him. They played a crucial role in taking over New Eridu's metro project after a major corporate scandal.


Table 1: Core Factions at a Glance

Faction NamePrimary RoleKey MembersNotable Traits
Random PlayProxy/Information BrokerBell, Wise, EOS, FairyPseudo dark web operations, deep lore ties
Cunning HaresUnauthorized Hollow RaidersNicole Demara, Billy Kid, Nekomata, A MillionResourceful, well-connected, often in debt
Belobog Heavy IndustriesConstruction/EngineeringKala Belobog, Ben Bigger, Antony Ivanov, Grace Howard, SafetyResilient, innovative, quirky staff

Law, Order, and Military Might: New Eridu's Protectors

New Eridu relies on several organizations to maintain order and combat the omnipresent threat of the Hollows and Ethereals. These factions represent the city's official response to crises, from street-level crime to existential threats.

Criminal Investigation Special Response Team (C.I.S.R.T.)

Essentially New Eridu's police force, C.I.S.R.T. handles criminal investigations and emergency responses. Captain Hiyori, a dedicated officer with a strong sense of justice, leads a diverse team. This includes the capable but often lazy android Koleda, and the intriguing duo of Seth and Jane Doe. Jane, known for her undercover operations, often finds herself in morally ambiguous situations, making her a formidable, if sometimes unpredictable, ally or adversary.

New Eridu Defense Force (N.E.D.F.)

The last surviving branch of Old Eridu's military, the N.E.D.F.'s Obsidian Division is a vital shield against the Hollows. Within the Obsidian Division, the Obol Squad and the Silver Squad are particularly notable. The Silver Squad, originally composed of replica soldiers, boasts a tragic and complex history involving Soldier Zero (Anby) and Soldier 11 (Haren). Their past reveals dark experiments and sacrifices made in the name of defense. The Obol Squad, an elite task force, includes Soldier 11 and the virtually blind sniper Trigger, showcasing specialized skills in combat.

Hollow Special Operations Section 6 (H.A.N.D. Section 6)

Operating under the Hollow Affairs and Neutralization Department (H.A.N.D.), Section 6 represents the pinnacle of New Eridu's military elite. Their founder and chief, Hoshimi Miyabi, is a Void Hunter – an individual of extraordinary power. Her deputy, Sukushiro Yanagi, a human-Oni hybrid, also possesses immense strength. Harumasa and Sokaku complete the team, with their Bangboo Agent Guliver. Section 6 specializes in Hollow neutralization and is deeply involved in investigating government corruption, often putting them at odds with powerful hidden forces.


Table 2: Law Enforcement & Military Factions

Faction NamePrimary FunctionKey CharactersUnique Aspect
C.I.S.R.T.Police Force, Criminal InvestigationHiyori, Koleda, Seth, Jane DoeUndercover operations, diverse skillsets
N.E.D.F. (Obsidian Division)Military Defense, Hollow CombatAnby (Soldier Zero), Haren (Soldier 11), TriggerReplica soldiers, tragic backstories
H.A.N.D. Section 6Elite Hollow Neutralization, Anti-CorruptionHoshimi Miyabi, Sukushiro Yanagi, Harumasa, Sokaku, Agent GuliverVoid Hunter leader, human-Oni hybrid, government oversight

Beyond the City Walls: The Sons of Aledan

Venturing outside New Eridu's controlled urban sprawl, players encounter the Sons of Aledan, a formidable motorcycle gang that holds sway over the desert outskirts. This faction embodies a different kind of order, one built on street rules, respect, and periodic tournaments like the "Tour the Inferno" to determine leadership.

The Sons of Aledan are led by the tough-but-fair Caesar King, alongside his ambitious second-in-command, Lucy. The group also includes the wise Piper, the undefeated Outer Ring champion Lighter, the enigmatic mixologist Bernice, and the newest member Cathy. Their Bangboo, Red Moscus, adds to their unique character. This faction provides a glimpse into the lives of those living on the fringes of New Eridu, often involved in their own struggles for power and survival, distinct from the city's corporate and military complexities. They were crucial in assisting the Proxies in their pursuit of Pearlman, a key antagonist.

High Society and Shadowy Operations: Elite and Underworld Zenless Zone Zero Factions

New Eridu's upper echelons and its criminal underworld are just as intricate as its military and public services. These factions often operate in the shadows, pulling strings or engaging in activities that challenge the established norms.

Victoria Housekeeping Corporation

More than just maids, Victoria Housekeeping is an organization that offers a wide range of services to New Eridu's elite, including ethereal disturbance removal (i.e., monster hunting) and discreet acquisition of items. Led by the mayor of New Eridu, their field operations are managed by the stylish wolf siren, Von Lycaon. The team includes the head maid Rina, the shark-girl Ellen, and the skilled Kuran. They are a go-to contact for the Proxies when high-society connections are needed, often serving clients like Hoshimi Miyabi's father.

Stars of Lyra

Representing New Eridu's most famous musical group, Stars of Lyra centers around the city's biggest star, Astra Yao. Her bodyguard, Eve Valier, and their Bangboo photographer Snap are also integral to the faction. Managed by the powerful consortium Topps, Astra often feels trapped by her rigorous schedule, frequently performing at events designed to distract citizens from the dangers of Ethereals. Her personal journey and Eve's surprising backstory (originally hired to sabotage Astra) add a poignant layer to this high-profile group.

Mockingbird

The Mockingbird group is a notorious collective of high-profile thieves, specializing in acquiring items not necessarily for their monetary value, but for their intangible, intrinsic meaning to their owners. Hugo Vlad leads this group of "bath sirens" (vampires in Zenless's lore), with Vivien Banshi handling intelligence gathering and the sophisticated Bangboo Robin completing their ranks. Interestingly, Von Lycaon of Victoria Housekeeping has a past connection to Mockingbird, having co-founded the group with Hugo.


Table 3: High Society & Underworld Factions

Faction NamePrimary OperationsKey FiguresConnections/Lore
Victoria Housekeeping Corp.Elite Services, Monster HuntingMayor (leader), Von Lycaon, Rina, Ellen, KuranHigh society connections, surprisingly powerful
Stars of LyraMusic Group/EntertainmentAstra Yao, Eve Valier, SnapManaged by Topps, celebrity life, personal struggles
MockingbirdHigh-Profile ThievesHugo Vlad, Vivien Banshi, RobinIntangible value focus, Lycaon's past

Emerging and Mysterious Powers: Future Zenless Zone Zero Factions

As New Eridu's story unfolds, new powers emerge, and established groups reveal their deeper, often darker, intentions. These factions hint at future conflicts and pivotal plot points.

Yungui Summit

Anticipated to play a significant role in upcoming game updates (potentially around version 2.0), the Yungui Summit's exact purpose remains shrouded in mystery. However, community reports and trailers suggest potential playable characters include its leader, Yuan, her student Ju Fufu, and a panda character named Pan Yin Hu. This faction promises to bring new dimensions to the ongoing narrative of Zenless Zone Zero.

The Exaltists

A religious cult with a chilling ideology, the Exaltists believe that transforming humanity into Ethereals is the next stage of evolution. They are behind many ethereal-related events and collaborate with "the Creator" to develop elixirs that refine humans into "sacrifices." Known members include the deceased Aloin Mystic, Exaltus Overseer, and Inspector Justin Bringer, as well as the active "Creator," "Prophet," and the intriguing Sarah. Sarah, who controlled Pearlman and Vision Corporation in earlier arcs, also has extensive ties to Topps, hinting at a deep conspiracy.

Topps

This powerful consortium comprises New Eridu's largest businesses, effectively controlling much of the city's finances and, by extension, its governance. Topps has shown a willingness to sacrifice military personnel and civilians to protect its financial interests. Their involvement with Astra Yao and their connection to Sarah suggest a pervasive influence on the city's direction and a potential source of deep-seated corruption within the game's lore.

Marcel Group

While less about direct combat and more about vital infrastructure, the Marcel Group is responsible for manufacturing Bangboos – the adorable and indispensable companions in Zenless Zone Zero. This detail highlights the advanced technology and unique ecosystem of New Eridu, where artificial intelligence plays a crucial role in daily life and dangerous expeditions.

Void Hunters

Not a traditional faction, but a prestigious title bestowed upon individuals who have demonstrated extraordinary strength and intelligence in protecting New Eridu. These are truly exceptional characters who have made significant contributions to the city's safety and advancement. Notable Void Hunters include the Swordmaster, Sunbringer (inventor of Bangboos), Joy (creator of Hollow exploration standards), Colonel Vik, Lieutenant Colonel Dan, the leader of the Falcon Hane mercenary troop, Ar (founder of Helios Academy), and Hoshimi Miyabi. The title signifies a level of power and influence that often transcends factional loyalties. Player experience suggests that potential new characters, like Yuan, may possess strength on par with Void Hunters, even if they haven't officially received the title yet.

The Interconnected Web of New Eridu

The world of Zenless Zone Zero is built on a complex web of relationships, rivalries, and alliances between these diverse factions. From the street-level operations of the Cunning Hares to the high-stakes corporate dealings of Topps and the existential threats posed by the Exaltists, each group contributes to the vibrant and dangerous narrative of New Eridu. Understanding these connections enriches the gameplay experience, allowing players to appreciate the depth of the lore and the motivations behind each character's actions. As the game evolves, new Zenless Zone Zero factions will undoubtedly emerge, further expanding this captivating universe.


Table 4: Emerging & Influential Factions

Faction NamePrimary Role/InfluenceKey Associations/LoreFuture Impact
Yungui SummitUpcoming, unknown roleYuan, Ju Fufu, Pan Yin HuMajor role in 2.0+ patches, new playable characters
The ExaltistsReligious Cult, Ethereal TransformationThe Creator, Sarah, Pearlman, ToppsCentral antagonists, existential threat
ToppsMajor Corporate ConsortiumStars of Lyra, SarahControl finances, potential government corruption
Marcel GroupBangboo ManufacturersSunbringer (former CEO)Technological backbone, companion creators
Void HuntersElite Individuals, Protectors of New EriduSwordmaster, Sunbringer, Joy, Hoshimi Miyabi, etc.Lore-significant, high power level

FAQ About Zenless Zone Zero Factions

Q1: What is the main role of the Random Play faction in Zenless Zone Zero?

A1: The Random Play faction, run by siblings Bell and Wise, serves as the player's central hub. They act as "Proxies," guiding clients through dangerous Hollows and operating as the legendary "Phatom" on the dark web, connecting various Zenless Zone Zero factions and providing crucial information.

Q2: Are there any non-playable Zenless Zone Zero factions that are important to the story?

A2: Yes, several non-playable factions are pivotal to the overarching narrative. The Exaltists, a religious cult aiming to transform humanity into Ethereals, and Topps, a powerful corporate consortium that influences much of New Eridu's governance, are two prime examples with significant lore impact.

Q3: How do the military factions contribute to New Eridu's defense?

A3: New Eridu's military factions, such as the New Eridu Defense Force (N.E.D.F.) and Hollow Special Operations Section 6 (H.A.N.D. Section 6), are vital for combating the threats posed by Hollows and Ethereals. The N.E.D.F. handles large-scale defense, while Section 6, led by a Void Hunter, specializes in elite neutralization and investigating government corruption.

Q4: What are Void Hunters and why are they important among the Zenless Zone Zero factions?

A4: Void Hunters are not a faction but a title given to individuals of extraordinary strength and intellect who have made significant contributions to New Eridu's protection and advancement. They represent the highest tier of power and influence, often operating independently or leading elite units, and their actions frequently shape major plot developments across various Zenless Zone Zero factions.